Available in Harare, Zimbabwe

Ananias Garikai Danda.

IT Support & Systems Administrator with 3+ years of enterprise experience. I keep infrastructure running, users productive, and systems secure.

3+Yrs Experience
3.7GPA / 4.0
8xDean's List
4Certifications
Ananias Garikai Danda
Open to work ●
IT
01 / About

Who I Am

I grew up curious about how things work and computers kept pulling me back. That curiosity turned into a degree, a career, and a habit of building things in my spare time just to understand them better.

I spent just over three years as an IT Officer at MBL Hightech in Cyprus, handling everything from hardware and software troubleshooting to Active Directory administration, Microsoft 365, LAN support, backend databases, and system security. I also got comfortable explaining technical problems to people who just want their computer to work which, in any organisation, is most of them.

Back in Zimbabwe now and looking for the next challenge. I hold a BSc in Computer Information Systems (GPA 3.7/4.0, 8x Dean's List) from Near East University, a CompTIA A+ certification, an AZ-900 certification from Microsoft, and a Cisco Networking Basics certificate. My home lab projects are on GitHub.

Quick Info
LocationHarare, Zimbabwe
Phone+263 789 034 017
LinkedInananiasdanda
LicenceClean Class 4
StatusOpen to work
02 / Experience

Where I've Worked

IT Officer @ MBL Hightech
Feb 2022 — Mar 2025 · Girne, North Cyprus
  • Provided day-to-day technical support across hardware, software, network, and web-based systems
  • Diagnosed and resolved user-reported issues related to performance, connectivity, and application errors
  • Managed user accounts, permissions, and access in Active Directory and Microsoft 365
  • Maintained backend databases and systems supporting web applications and business operations
  • Supported system security through updates, secure configurations, and compliance practices
  • Documented technical procedures, configurations, and incident resolutions
Technical Support Intern @ NEU Robotics Dept
2020 · Lefkosa, North Cyprus
  • Provided first-line support for computers, software, and departmental systems
  • Diagnosed and resolved hardware, software, and network connectivity issues
  • Conducted data backup and recovery following organisational standards
  • Developed and maintained documentation on system configurations
03 / Projects

Things I've Built

Home Lab · IT Support
IT Helpdesk Ticketing System
Deployed osTicket on a self-hosted Ubuntu LAMP stack in UTM on macOS. Configured SLA tiers, departments, and agent roles. Worked through real MySQL and PHP deployment issues. Wrote formal incident reports for all simulated tickets.
Ubuntu 22.04·Apache·MySQL·PHP·osTicket·UTM
View on GitHub →
Home Lab · Sysadmin
Active Directory Home Lab
Built a full corporate domain environment from scratch using Windows Server 2022. Configured DNS, DHCP, Group Policy Objects, and joined Windows 10/11 clients to the domain. Troubleshot real GPO and domain join issues throughout.
Windows Server 2022·AD DS·DNS·DHCP·GPO
View on GitHub →
Full Stack · IoT
Real-Time Car Tracking System
Designed a vehicle tracking platform integrating GPS and RFID with a Raspberry Pi. Built the PHP and MySQL backend with Python handling sensor data processing and live map updates.
Raspberry Pi·PHP·MySQL·Python·GPS·RFID
Full Stack · Web
Hotel Reservation System
Built a web-based hotel management platform with role-based access control, automated backup routines, and a SQL backend designed for data integrity and business continuity.
HTML/CSS/JS·PHP·SQL·RBAC
M365 · Cloud
MS 365 User Lifecycle Lab
Simulated end-to-end user provisioning and offboarding using the Microsoft 365 Developer sandbox. Covered account creation, license assignment, MFA, group management, shared mailboxes, and Power Automate ticketing flows.
Microsoft 365·Azure AD·MFA·Power Automate
Web · Portfolio
Personal Portfolio Website
Designed and built this portfolio from scratch with no templates or page builders. Pure HTML, CSS, and JavaScript, crafted to reflect who I am as an IT professional and make a strong first impression.
HTML·CSS·JavaScript
View Live →
04 / Skills

What I Know

Support & Admin 4 skills
Active Directory90%
Microsoft 36585%
Hardware Support88%
ITSM / Ticketing82%
Networking & OS 4 skills
Windows Server80%
Ubuntu / Linux CLI75%
TCP/IP, DNS, DHCP78%
Microsoft Azure65%
Development 4 skills
PHP & MySQL78%
HTML / CSS / JS80%
Python60%
Git / GitHub72%
Tools & Platforms 4 skills
Jira Service Mgmt80%
Freshservice78%
WordPress / Adobe70%
Figma60%
05 / Certifications

What I've Earned

A+
CompTIA A+
CompTIA
Aug 2026
Microsoft Azure Fundamentals (AZ-900)
Microsoft
Oct 2025
Networking Basics
Cisco Networking Academy
Apr 2026
Web Development Workshop
Near East University
2020
BSc Computer Information Systems — GPA 3.7/4.0
Near East University · 8× Higher Honours Merit Award · Graduated July 2020
Jul 2020
06 / Contact

Get In Touch

I am actively looking for IT Support and Systems Administration roles in Harare and across Zimbabwe. If you have something suitable, my inbox is open.

ananiasdanda@gmail.com

Based in Harare, Zimbabwe · Available immediately · Clean Class 4 licence